Hot Rod Girl 10286 Staples Mill Rd #188 Glen Allen, VA 23060 (804)241-0835 customrodders@yahoo.com customrodders@yahoo.com Paypal payments are now being accepted! You can order online and choose the paypal option. Once your order has been submitted, you still must go to www.paypal.com and transfer your payment to customrodders@yahoo.com to send payment. Once I have been notified of payment from paypal, your item(s) will be shipped. SHIPPING: You are now able to choose your shipping method via either USPS priority, UPS Ground, or UPS Standard to Canada. UPS rates are automatically calculated during checkout with their current rates by your shipping address and the weight of your purchase. Shipping rates for USPS priority within the continental U.S. is as follows: 0-49.99 = $6.50 50.00-99.99 = $10.00 100.00-149.99 = $15.00 150.00-199.99 = $20.00 200.00 & over = $25.00 Hawaii and Alaska Add $3.00 to these rates for shipping via USPS Priority. RETURNS: If you are not happy with your purchase please contact me. Returning or exchanging merchandice is not a problem. 30 Day Return policy is as follows: -Please contact me via email or phone to get a return authorization. This is for your protection and mine. Its purpose is to let both parties know that an item is being shipped back for a return. If Return authorization is not obtained, item will be refused. -Please include a copy of receipt with return. -Damaged or altered merchandice will not be accepted. Items must be received in unused and resellable condition. If items are damaged by shipper (UPS, United States Postal Service etc), you will have to fill out a claim if insurance was purchased. -Full refunds will be given on returned merchandice less shipping and handling costs. Some refunds may be subject to a 15% restocking fee. INTERNATIONAL ORDERS: All INTERNATIONAL orders will have $15.00 added to the shipping and handling total. Shipping costs will be adjusted to the actual shipping and handling costs. The $15 is just an estimate. If the shipping costs are more, You will be notified by email of the difference. If the shipping costs are less, you will only charged for the actual shipping and handling costs. Please email me if you would like to get a quote for shipping and handling costs. Please make sure to mention the items you would be purchasing and City, Country, and Postal code. Orders to CANADA: You can either choose UPS standard to Canada or USPS. USPS will have $10.00 added to shipping and handling costs. This is just an estimate, and same procedures will be followed as stated with other international shipments. But, please remember that your order will be shipped without tracking or insurance. Once it leaves my hands, I am not responsible. UPS Shipments do come with a tracking # and the appropriate insurance included. UPS Rates are calculated by weight and shipping location. International orders may be subject to taxes, fees, or duties due to customs regulations and laws. Any expense due to customs is the customers responsibility. These fees are not associated or imposed by Hot Rod Girl. Once order is shipped, customer will be responsible for any and all shipping charges, and/or fees if order is refused or sent back to us for any reason. Once order is shipped, the customer will be responsible for any and all shipping charges, and/or fees if order is refused or sent back to us for any reason. LAKE PIPE SHIPPING: Shipping of LAKE PIPES will be adjusted to actual shipping costs. Keep in mind that these are oversize and require additional handling. Lakepipes are shipped via UPS, and generally costs between $20.00 - $40.00 for the 70", and $35- $75 for the 80" to ship within the continental USA. Feel Free to email for a pricing quote. Unfortunately, I do not offer a local pick up. Please call if you are in the metro Richmond area. **Please note that we do not offer any warranties or guarantees on any of our products. Futhermore, that when you place an order it is implied that you have read, understood, and agree with these terms.** |